Privacy Policy for Ful.CashPay

Last Updated: March 19, 2025

1. Introduction

Ful.Health ("Company," "We," "Us," or "Our") owns and operates the Ful.CashPay mobile application ("App"), which provides users with access to estimates for healthcare-related services, cash pay alternatives, and tools to manage health expenses.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App and related services. By using the App, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of data:

(a) Personal Information

When you register or use the App, we may collect:

• Name, email address, phone number
• Mailing address, ZIP code
• Payment information (if applicable)
• Health plan details (if provided for you by payer)

(b) Usage Data

Automatically collected data includes:

• Device information (IP address, OS version, device type)
• App usage patterns and interactions
• Location data (if permitted)

(c) Tracking & Cookies

We use cookies and tracking technologies to enhance user experience and improve service functionality.

3. How We Use Your Information

We use collected data to:

• Provide and improve the App
• Verify user identity and account security
• Process transactions and manage accounts
• Send important notices and updates
• Offer customer support
• Conduct analytics to enhance user experience

We do not sell your personal data to third parties.

4. How We Share Your Information

We may share data:

• With third-party service providers for analytics, security, and technical support
• In response to legal requests (court orders, subpoenas)
• If required by regulatory authorities

Use of AppsFlyer for Analytics and Advertising

We use AppsFlyer, a third-party analytics and marketing attribution service, to help us understand how users interact with our App, measure the performance of our marketing campaigns, and improve our offerings. AppsFlyer may collect and process data such as:

• Device information (e.g., device model, OS version)
• IP address
• App usage data (e.g., screens viewed, actions taken)
• Advertising identifiers (e.g., IDFA on iOS)

This information is used solely to evaluate and improve the effectiveness of our advertising and user experience. We do not share any personal data with AppsFlyer beyond what is necessary for analytics and attribution purposes. For more details on how AppsFlyer collects and uses data, please review their Privacy Policy: https://www.appsflyer.com/legal/services-privacy-policy/.

5. Data Security & Retention

We implement robust security measures to protect your information. Data is stored securely and retained only as long as necessary for business and legal purposes.

6. Your Rights

• Access & Update: You can review or update your personal data in the App settings.
• Opt-Out: You can opt out of marketing communications at any time.
• Delete Data: You may request deletion of your personal information, subject to legal requirements.

7. Children’s Privacy

The App is not intended for children under 18. We do not knowingly collect data from children.

8. Third-Party Links

Our App may contain links to third-party services. We are not responsible for their privacy policies or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or an in-app notification.

10. Contact Us

For privacy-related questions, contact us at: info@ful-health.com